Terms & Conditions

Effective Date: October 14, 2026  |  Last Updated: October 14, 2026

These Terms & Conditions (“Terms”) govern your use of https://treinmanagement.com (the “Website”) and the services provided by Taylor Co LLC, doing business as TREIN Management and TRUCOM (“TREIN Management,” “we,” “us,” or “our”), including security camera systems, low-voltage installation and construction, support, and billing services (the “Services”), and our text messaging program. By using the Website, requesting Services, or opting in to text messages, you agree to these Terms.

1. Services

TREIN Management provides technology, security, and low-voltage services, including camera system design and installation, cabling and construction, ongoing support, and related billing. The scope, pricing, schedule, and warranty terms for specific work are set out in your quote, proposal, or service agreement. If a service agreement conflicts with these Terms, the service agreement controls for that work.

2. Use of the Website

You agree to use the Website only for lawful purposes. You may not attempt to gain unauthorized access to the Website or our systems, interfere with its operation, or use it to send unlawful or harmful content. Website content is owned by TREIN Management or its licensors and may not be copied or reused without our permission.

3. Quotes, Billing, and Payment

Quotes are valid for the period stated on the quote. Invoices are due according to the terms on the invoice or service agreement. Late or unpaid balances may result in suspension of support or monitoring Services until paid.

4. SMS Terms — TREIN Management Messaging

Program name

TREIN Management Messaging

Program description

By opting in, you agree to receive text messages from TREIN Management at the mobile number you provided. Messages may include customer care and support conversations, appointment scheduling and reminders, installation and service status updates, billing notices and payment reminders, and sales follow-up about services you have asked about. Messages are sent through our business phone system, Aircall.

How to opt in

You may opt in by giving consent verbally to a TREIN Management team member, by checking the SMS consent box on our website contact form, or by signing a service agreement or work order that includes SMS consent. Consent is not a condition of purchase.

Message frequency

Message frequency varies based on your interactions with us, such as open support requests, scheduled appointments, and billing activity.

Cost

Message and data rates may apply. Check with your mobile carrier for details about your plan.

Opting out

Reply STOP to any message to opt out. You will receive one confirmation message, and no further messages will be sent unless you opt in again. You may also opt out by contacting us at matt@treinmanagement.com or (615) 716-8088. To rejoin, reply START.

Help

Reply HELP to any message for help, or contact TREIN Management support at matt@treinmanagement.com or (615) 716-8088.

Carrier liability

Carriers are not liable for delayed or undelivered messages.

Consent not required

Consent to receive text messages is not a condition of purchasing any goods or services from TREIN Management.

Eligibility

You must be the account holder or authorized user of the mobile number you provide. If you change or give up your number, please notify us or reply STOP from that number.

Privacy

We handle your information as described in our Privacy Policy. No mobile information will be shared with third parties/affiliates for marketing/promotional purposes, and text messaging originator opt-in data and consent will not be shared with any third parties.

5. Warranties and Disclaimers

Equipment is covered by the manufacturer’s warranty and any workmanship warranty stated in your service agreement. Except as stated in a written agreement, the Website and Services are provided “as is” and “as available.” Security systems help deter and record activity but do not guarantee the prevention of loss, theft, damage, or injury.

6. Limitation of Liability

To the fullest extent permitted by law, TREIN Management is not liable for indirect, incidental, special, consequential, or punitive damages arising from the Website, the Services, or the text messaging program. Our total liability for any claim is limited to the amount you paid us for the Services giving rise to the claim during the 12 months before the claim arose.

7. Indemnification

You agree to indemnify and hold harmless TREIN Management from claims arising from your misuse of the Website or Services or your violation of these Terms.

8. Governing Law

These Terms are governed by the laws of the State of Tennessee, without regard to its conflict of law rules. Any dispute will be brought in the state or federal courts located in Tennessee, and you consent to the jurisdiction of those courts.

9. Changes to These Terms

We may update these Terms from time to time. Updated Terms will be posted on this page with a new “Last Updated” date. Continued use of the Website, Services, or text messaging program after an update means you accept the updated Terms.

10. Contact Us

© 2026 Taylor Co LLC (DBA TREIN Management, TRUCOM)  |  1464 Wesley Rd, Bon Aqua, TN 37025